BACKGROUND ON COVID-19
THE VIRUS, HOW IT SPREADS, SYMPTOMS, AND TREATMENT
For information on COVID-19, including symptoms, how it spreads, and updates, please visit the CDC website: : https://www.cdc.gov/coronavirus/2019-ncov/about/index.html
To reference a factsheet developed by the CDC on COVID-19, please visit: https://www.cdc.gov/coronavirus/2019-ncov/downloads/2019-ncov-factsheet.pdf
COVID-19 is primarily spread through respiratory droplets. To become infected, you must be within six feet of someone who is contagious and come into contact with these droplets. It is possible to contract COVID-19 by touching surfaces or objects that has the virus on it and then touching your mouth, nose or eyes. Symptoms of COVID-19 appear within two to 14 days after exposure and include fever, cough, runny nose and difficulty breathing.
The CDC believes that symptoms of COVID-19 may appear in as few as two days, or as long as 14 days after exposure. To be cautious, many governments are requiring an isolation period of 14 days after returning from endemic areas.
There is currently no FDA approved medication for COVID-19. Those infected with COVID-19 should receive rest, fluids and fever control to help relieve symptoms. In severe cases, treatment includes care to support vital organ functions.
For comprehensive information regarding COVID-19 and recommended preventative actions visit the CDC website: https://www.cdc.gov/coronavirus/2019-ncov/prepare/prevention.html
There is no COVID-19 vaccine currently available.
- Wash your hands often, using soap and water, for at least 15-20 seconds. If soap and water are unavailable, use a hand sanitizer containing at least 60% alcohol.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact (within 6 feet) with anyone who may be sick.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Use standard household cleansers and wipes to effectively clean and disinfect frequently touched objects and surfaces.
- It’s currently flu and respiratory disease season. The CDC recommends getting vaccinated, taking daily preventative actions to stop the spread of germs, taking flu antivirals when prescribed, and as outlined on the CDC website:
If you are sick, you should wear a facemask when around others and before entering a healthcare provider’s office. If you are unable to wear a facemask, make certain to cover your mouth and nose when you cough or sneeze. Those who are caring for you should also wear a facemask when in immediate proximity.
If you are not sick, you do not need to wear a facemask unless you are caring for someone who is sick (and they are unable to wear a facemask). Facemasks may be in short supply and should be saved for caregivers.
FREQUENTLY ASKED QUESTIONS
Genesis is taking necessary precautions on behalf of our patients, visitors and caregivers. If you are scheduled for a wellness exam or other non-essential visit in the next two weeks, please contact us to review options available to you, including telehealth, or to reschedule your appointment to a later date.
We are closely monitoring this evolving situation. Our clinicians and leadership are meeting regularly and strategizing proactively in order to prepare.
If you have a fever, cough shortness of breath, or are otherwise concerned that you may have COVID-19, we ask that you do not come to any offices. First, call your primary care physician or engage with a provider through a virtual visit for evaluation. We ask that you have a clinical evaluation of your situation to determine if you need to be seen in-person and if you meet CDC guidelines for testing for COVID-19 based on symptoms, travel and exposures.
Genesis is following the Center for Disease Control’s and the World Health Organization’s recommendations and protocols. We are closely monitoring this evolving situation. Our clinicians and leadership are meeting regularly and strategizing proactively in order to prepare.
- The Arizona Department of Health Services website can be accessed at: https://www.azdhs.gov
- An Arizona COVID-19 information hotline has been set-up at 1-844-542-8201 for questions about the virus, including where testing is available.
The CDC website has resources specific to pregnant or breastfeeding women at:
- Insurance Coverage and Benefits
We encourage you to call your insurance provider with any questions specific to your benefits and coverage related to COVID-19. Many insurance companies have updated their guidelines and reimbursement regarding telemedicine, beyond COVID-19 related tests and visits.
- Travel Guidelines
Please visit the CDC website for information specific to COVID-19 for travelers and for the travel industry: https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html
Additional Guidance and Information can be found on these websites:
- Centers for Disease Control and Prevention (CDC):
- World Health Organization (WHO):
- Arizona Department of Health Services:
Many of our offices are beginning to offer telehealth for some types of appointments. Call your office to find out if there is an option for you!
QUESTIONS & COMMENTS
Please contact your provider with any questions.
We are following guidelines from the Centers for Disease Control and Prevention (CDC) and will incorporate the most recent updates into this site as frequently as possible. Content on this site was last updated 03.20.20 and content has been updated in accordance with the latest guidelines from the CDC and the individual states where a care center resides. For the latest information about COVID-19 including how it spreads, prevention, symptoms and treatment, please visit the CDC website: https://www.cdc.gov/coronavirus/2019-ncov/about/index.html.